尊敬的顧客，
Jungle Xtrem Adventures Co., Ltd非常高興地歡迎您來到他們的探險之路，體驗原始自然的環境。您將獲得有關此娛樂活動所需遵守的安全規則的指導。這項活動並非沒有任何風險；因此必須非常重視安全規則。我們的一名Jungle Xtrem Adventures工作人員將在簡報和演示過程中向您介紹這些規則。
被允許進行此項活動：
- 您必須身體和心理健康，並且沒有任何醫療禁忌症。
- 您必須表現得負責任並且不得有攻擊性的身體行為。
- 孕婦不宜進行此活動。
- 身體或心理健康較弱的人不宜進行此活動。
安全規則
- 長髮必須盤起，口袋必須封好，脖子上不得佩戴任何物品。
- 您需要適合此活動的鞋子和服裝，並已收到適當的個人裝備，例如安全帶。
- 您必須遵循每門課程的最小尺寸，並且始終繫在紅色生命線上，切勿同時取下 2 個登山扣。
- 禁止在小路上攜帶手提包和背包。
- 您應該遵守所有安全規則和疏散計劃，以防發生危險或暴風雨。
- 禁止吸煙或明火。
- 禁止奔跑或尖叫。請尊重我們的野生動物和鄰居，並保持安靜。
- 由於有蜜蜂和黃蜂的風險，請勿飲用罐裝飲料。
- 按訓練行事。如果不確定，請詢問。
- 永遠服從教練的指揮。
- 口袋裡什麼都沒有，尤其是手機。
- 穿上包頭鞋、遮住腰部、取下或遮住穿孔、綁起頭髮。
- 監督比率。 3-9 歲：2 名兒童：1 名參與的成人（8 歲和 9 歲的兒童可以在 Jungle Xtrem Adventure 工作人員的監督下在地面上進行）。 10-11 歲：4 名兒童：1 名參加的成人。 I - 參與者在開始課程之前必須接受安全課程。
- 工作人員必須將您固定在裝備上。別再依附自己。
- 每個平台最多 2 名參與者，每個挑戰最多 1 名參與者。
- 確保準確按照圖示使用飛狐滑輪。
- 禁止倒掛。
- 在沒有幫助的情況下完成紅色路線之前，請勿開始黑色路線。
- 不要離開小路——這是為了防止樹木根部被壓實以及對保護區造成破壞。
- 將所有樹木探險裝備放回起點。如果您要去停車場或洗手間，請勿將裝備帶出售票處。
Refund & Course Modification Policy
By purchasing a ticket, signing the waiver, or participating in any activity, the customer confirms that they have read, understood, and fully agreed to the following terms and conditions.
1. Nature of the Experience
The activities provided are recreational adventure experiences involving physical participation and individual choice. Completion of the full course is not guaranteed and depends on the participant’s personal ability, comfort level, and decision to continue.
2. Service Delivery
The service is considered fully delivered once any of the following occurs:
- check-in is completed;
- safety briefing or instructions are provided;
- safety equipment is issued or fitted;
- the participant enters the activity area or first platform;
- the activity begins in any form.
3. Voluntary Early Termination
Participants may stop the activity at any time. However, if a participant decides to discontinue for personal reasons — including fear, discomfort, fatigue, weather perception, change of mind, or any subjective experience — no full or partial refund will be issued.
4. Experience vs Completion
The customer acknowledges that payment is made for access to and participation in the experience, not for guaranteed completion of all elements or platforms.
5. No Failure of Service
Voluntary non-completion or early termination does not constitute cancellation, non-performance, or failure of service by the operator.
6. Operator’s Right to Modify the Course
The operator reserves the right to modify, adjust, substitute, or temporarily close elements of the course at any time without prior notice for reasons including:
- safety requirements;
- technical maintenance or servicing;
- operational needs;
- weather or environmental conditions.
Such adjustments do not represent a reduction or non-delivery of service, provided that the overall course experience and total number of platforms remain substantially equivalent.
7. Subjective Expectations
Personal feelings, expectations, fear level, perceived difficulty, or individual satisfaction are subjective and shall not be considered valid grounds for refund or compensation.
8. Refund Eligibility
Refunds are granted only when the operator cancels the activity before participation begins due to:
- safety reasons;
- technical or operational issues;
- force majeure events.
9. Payment Disputes & Chargebacks
By completing the purchase, the customer agrees that participation in the activity confirms service delivery and waives the right to initiate payment disputes or chargebacks based on voluntary non-completion, personal experience, or subjective dissatisfaction.
10. Acceptance of Terms
Participation in any activity constitutes full and unconditional acceptance of this policy.